Hey!
I'm Gareth
 

• Cross-Functional Collaboration and planning: Partnered with sales, design, engineering, QA and other teams to define product roadmap specifications and prioritize for Renters, Condo, Home, and bundle products, leveraging market research and customer feedback. • Product Vision and Stakeholder Alignment: Defined product vision and created roadmaps that align with business objectives. Worked closely with stakeholders to ensure features met market demands and user needs, delivering valuable functionality on time and within scope. •Backlog Management and Agile Execution: Developed and managed a prioritized product backlog, balancing user needs with technical feasibility. Served as Product Owner in Agile Scrum teams, collaborating with development teams to refine and sequence tasks for effective sprint execution. • Release Management and Delivery: Planned and executed product release strategies, coordinating with cross-functional teams to ensure successful product launches and user adoption. Managed timelines and resources to deliver projects on time and within scope. • AI-Driven Automation: Led the identification, prioritization, and deployment of AI solutions across multiple departments, collaborating with cross-functional teams to promote innovation, streamline processes, and enhance operational efficiency through AI-driven automation and real-time insights.

• Agile & Scrum Implementation: Established Agile and Scrum methodologies for a 20-member product team, resulting in a 30%increase in sprint velocity and improved cross-functional collaboration. • Feature Prioritization & Requirement Definition: Led cross-departmental definition and prioritization of 15 new features, driving a 25% increase in user engagement. • Operational Process Improvement: Conducted internal business analysis to implement process improvements, effectively reducing operational costs. • User-Centric Development: Performed in-depth user interviews and collaborated with teams to deliver user-focused features, boosting customer satisfaction.

• Growth Strategy Development: Designed and executed growth strategies, integrating targeted marketing, pricing optimization, and data analytics to elevate product performance and user adoption. • Machine Learning & Predictive Analytics: Applied machine learning models to analyze customer behavior, forecast trends, and enhance marketing strategies for optimized results. • Customer Onboarding Optimization: Streamlined the onboarding process through automated workflows and API-driven tools, reducing onboarding time by 75% during the COVID-19 pandemic. • Cross-Functional Agile Leadership: Led cross-functional Agile teams to deliver key product features two months ahead of schedule, enhancing time-to-market and team productivity. • User-Centered Alignment: Conducted collaborative workshops and data-driven surveys to align user needs with business objectives, achieving a 30% increase in product-market fit and a 25% improvement in user satisfaction.

• Product Enhancement Strategy: Managed a data-driven product enhancement strategy that increased user engagement by 28% through targeted improvements. • Data-Driven Product Performance: Utilized data analysis tools to monitor product performance, generating actionable insights that improved user retention by 30%.

• Enterprise Product Launch: Successfully launched an enterprise product from pilot to full rollout, showcasing adaptability and skill in navigating ambiguity. • Feature Development & Documentation: Authored feature stories and acceptance criteria, streamlining iterative development and ensuring clear, actionable guidance for the team. • Innovative Feature Design Research: Directed research on new feature designs, contributing to product differentiation and competitive advantage.

• Digital Development: Designed engagement strategies for Umpqua Banks BFF (Go-To) app pilot in collaboration with fintech partner Pivotus Ventures, Contributing to the launch of the Umpqua Go-To app, a key component of Umpqua's Human-Digital Strategy. • Data tracking & analysis: Monitored and reported on agent activities, customer recruitment, and engagement metrics to executive management, Providing actionable insights. • Vendor partner relations: Maintained strong, Positive relationships with multiple vendors and partners across various countries, ensuring seamless collaboration.